Odoo Training & Ongoing Support
Odoo support services from Reldanor keep your Odoo system useful after go-live: role-based training for users and administrators, help when something does not work as expected, and small improvements as your business changes. Support is delivered remotely, with on-site sessions available by arrangement.
Reldanor supports databases it implemented and databases set up by other partners.
Who this service is for
Training and support are for companies that already use Odoo — or are about to — and want their team to work confidently. Typical situations:
- New employees need to learn Odoo quickly
- Users rely on workarounds because they were never trained properly
- The previous Odoo partner is no longer available
- Small changes and questions pile up without anyone to ask
- The company plans to adopt more Odoo apps
What's included
Role-based user training
Sessions for sales, purchasing, warehouse, accounting and field teams, using your own data and processes.
Administrator training
User rights, configuration, imports, Odoo Studio basics and how to keep data clean.
Process guides
Short written guides for the workflows your team uses every day.
Support requests
Help with errors, unexpected behavior and how-to questions through a tracked ticket process.
Small improvements
Configuration changes, new reports, filters and automations as needs evolve.
Health checks
Periodic review of data quality, unused features, performance and upcoming upgrades.
Our process
Onboarding
Reldanor reviews your database and documents how it is used. Your preparation: name an internal Odoo owner.
Training plan
Sessions are planned by role and priority. Your preparation: confirm participants and schedule.
Training delivery
Remote or on-site sessions with practical exercises in your database or a training copy.
Support
Requests are logged, prioritized and resolved, with clear communication on status.
Review
Regular check-ins on open topics, improvements and upcoming changes.
How we scope your project
Training effort depends on the number of users and roles, the Odoo apps in use and whether sessions are remote or on-site. Support depends on the expected volume of requests and the response times you need.
Reldanor proposes a training plan and support arrangement after reviewing your database.
Every project is scoped individually — contact us for a free consultation.
Limitations and when you need something else
Support has clear boundaries:
Frequently asked questions
Do you support Odoo databases implemented by another partner?
Yes. Reldanor first reviews the database and its customizations, then provides training and support as for its own projects.
Is training remote or on-site?
Both. Most training is delivered remotely; on-site sessions are available by arrangement.
Can you train new employees after go-live?
Yes. Reldanor offers onboarding sessions for new staff based on your process guides.
What is the difference between Odoo S.A. support and Reldanor support?
Odoo S.A. support covers bugs in standard Odoo and hosting issues. Reldanor helps with how your company uses Odoo: configuration, processes, training, reports and customizations.
Do you offer support for Odoo upgrades?
Yes. Upgrades are delivered as a separate project; see Odoo version upgrade services.
Ready to connect your business to grow?
Schedule a 30-minute discovery call with our senior ERP consultants. We’ll assess your current software stack and deliver an actionable Odoo roadmap.
Book a Strategy Call
Every project is scoped individually. Pick a time that suits you, or send us your requirements for a quote.
Book a Free Odoo ConsultationRequest a Quote